Empower Your Business with AI
iKala is Asia's leading Human-Centered AI Company

iKala is a Gartner 2020 Cool Vendor in AI for Customer Analytics
iKala: A Human-Centered AI Company
iKala's mission is to "enable AI competencies" of our enterprise customers, to increase their customer acquisition capability and customer lifetime value. As a customer-centric company, we are dedicated to creating more value for customers by continuously investing in our services and innovation.

iKala implements a state-of-the-art DAA flywheel (Digitalization, Analytics, and Application flywheel) framework to provide a clear roadmap and strategy for AI adoption.
Enterprise use iKala CDP to incorporate omni-channel customer data.
Enterprises strengthen analytics capability and data-driven decision making culture with iKala's off-the-box machine learning services.
Enterprises use iKala's AI-powered MarTech to do performance-based advertising campaigns for customer acquisitions.
iKala's Human-Centered AI Technology and Innovation
With 40+ data scientists, machine learning and cloud architects, iKala provides our customers with AI-driven services and solutions to accelerate digital transformation.
iKala's Horus Data Hub is built for developing AI and data-driven intelligent analysis modules for our customers, covering 3 major sub-fields of AI and 12+ AI / ML modules. From AI infrastructure development, AI module training and management to data visualization, iKala adheres to the core value of "human-centered AI", enabling enterprises to track real-time customer behaviors through the process of data collection, integration, management, analysis, and acceleration.

By leveraging AI technologies to drive digital transformation, iKala empowers our customers to respond to market changes faster and develop new business competencies
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Natural Language Processing ( NLP )
Auto Tagging, Keyword Trend Analysis, Sentiment Analysis
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Computer Vision ( CV )
Image Classification, Image Segmentation, Object Detection
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Data Science ( DS )
KOL Monitor, Competitive Product Analysis, Social Trend Analysis, Social Persona Analysis, Recommendation System, Sales Forecast, Lifetime Value Prediction, RFM Model, Customer Segmentation
iKala Cloud — Products and Services
Asia's AI Digital Transformation Expert
iKala Commerce — Products and Services

Asia's Leading AI KOL Data Marketing Service
Partnered with YouTube, Facebook, Instagram, and TikTok, iKala's KOL Radar is an AI-powered, prize-winning influencer analytics platform that combines advanced data analysis and recommendation engine, building up precise and outstanding performance influencer marketing with data. KOL Radar analyzes massive amount of real-time data from mainstream social platforms, covering over 65,000 influencer data across Thailand, Taiwan, Hong Kong, and Malaysia and Japan.

The Fastest-Growing AI Social Commerce Technology Service in SEA
iKala's Shoplus is an award-winning AI-enabled social commerce integrated service. Based on its cutting-edge technology and human-centered product design mindset, Shoplus provides a one-stop solution including AI Live Selling, Smart Order Management System, and AI Social CRM across Facebook and Instagram for retailers and brands across SEA and Taiwan.
brands and retailers
in SEA
Social commerce orders / year
Our Customers across 8 Countries and 12 Industries









We are a recognized partner of Google and Facebook
- Google Cloud Premier Partner
- Google Technology Partner
- Google Marketing Platform Certified
- Google Marketing Platform Sales Partner
- Facebook Marketing Solution Partner









