Empower Your Business with AI
iKala Provides AI-driven Digital Transformation Total Solution
iKala: A Human-Centered AI Company
iKala's mission is to "enable AI competencies" of our enterprise customers, to increase their customer acquisition capability and customer lifetime value. As a customer-centric company, we are dedicated to creating more value for customers by continuously investing in our services and innovation.
iKala implements a state-of-the-art DAA flywheel (Digitalization, Analytics, and Application flywheel) framework, by using its cloud and new retail services from iKala Cloud business and iKala Commerce business, to provide a clear roadmap and strategy for AI adoption.
iKala's Human-Centered AI Technology and Innovation
iKala is devoted to helping customers leverage the value of artificial intelligence (AI) to solve business pain points. We continue to research and develop AI and data-driven intelligent analysis modules for multiple iKala solutions, covering 3 major sub-fields of AI / ML including natural language processing, computer vision, and data science to empower customers embark on AI-driven decisions, respond to market changes faster and develop new business competencies.
- 50+ data scientists, machine learning engineers and cloud architects
- The natural language processing model developed by the iKala AI team can recognize 100+ national languages
- 30+ AI models help empower enterprise customers to master business insights and market dynamics
Cloud Services and Solutions
Cloud and AI Technology Services
Years of research and development in cloud and AI empowers iKala Cloud to offer one-stop solutions—including single cloud / hybrid cloud / multi-cloud infrastructure migration and optimization, collaboration tools, and an cloud managed service iKala AIOps, to assist enterprises in incorporating cloud, digital transformation, and AI solutions, optimizing operational efficiency and accelerating innovation.
New Retail Solutions
iKala Commerce provides omnipotent products, from influencer marketing service, social commerce service, to customer data platform, to help enterprises manage each touchpoint in customer journeys by promoting brand awareness, transforming audiences to customers and enhancing loyalty of customers.
AI Influencer Data Marketing Service
KOL Radar's vision is to organize the world's influencer information with AI. Partnered with YouTube, Facebook, Instagram, and TikTok, iKala's KOL Radar is an AI-powered, prize-winning influencer analytics platform that combines advanced data analysis and recommendation engine, building up precise and outstanding performance influencer marketing with data. KOL Radar analyzes massive amount of real-time data from mainstream social platforms, covering over 400,000 influencer data across Taiwan, Japan, Malaysia and Hong Kong.
Omni-channel Customer Data Platform
iKala CDP is a customer data platform that achieves digital transformation and customer growth through AI and helps enterprises establish first-party customer data. From omni-channel data collection, integration and management, machine learning, AI prediction modeling to marketing automation, we create precise marketing through 360-degree customer profiles, and build a personalized customer journey to comprehensively optimize operation and marketing efficacy and create long-term competitiveness through data.
- Professional AI Experts And the Consultant Team
- Information Security Management Certified
- High Compatibility And Usability
AI Social Commerce Technology Service
iKala's Shoplus is an award-winning AI-enabled social commerce integrated service. Based on its cutting-edge technology and human-centered product design mindset, Shoplus provides a one-stop solution including AI Live Selling, Smart Order Management System, and AI Social CRM across Facebook and Instagram for retailers and brands across SEA and Taiwan.
brands and retailers in SEA
Social commerce orders / year
Our Customers across 6 Countries and 12 Industries
Recognition
iKala was named a Cool Vendor in AI for Customer Analytics by Gartner, 2020
2020
iKala was selected as "NEXT BIG" representatives of Startup Island TAIWAN
2021
iKala CDP is accredited by British Standards Institution (BSI). And obtained the accreditation of ISO/IEC 27001:2013 on Information Security Management.
2021
iKala was selected as one of Leading 10 Emerging Giants in Taiwan by KPMG & HSBC, 2022
2022