Empower Your Business with AI

iKala is Asia's leading Human-Centered AI Company


iKala is a Gartner 2020 Cool Vendor in AI for Customer Analytics

iKala: A Human-Centered AI Company

iKala's mission is to "enable AI competencies" of our enterprise customers, to increase their customer acquisition capability and customer lifetime value. As a customer-centric company, we are dedicated to creating more value for customers by continuously investing in our services and innovation.

iKala flywheel

iKala implements a state-of-the-art DAA flywheel (Digitalization, Analytics, and Application flywheel) framework to provide a clear roadmap and strategy for AI adoption.


Enterprise use iKala CDP to incorporate omni-channel customer data.


Enterprises strengthen analytics capability and data-driven decision making culture with the off-the-box machine learning services.


Enterprises use iKala's AI-powered MarTech to do performance-based advertising campaigns for customer acquisitions.

iKala's Human-Centered AI Technology and Innovation


iKala's Horus Data Hub is built for developing AI and data-driven intelligent analysis modules for multiple iKala solutions, covering 3 major sub-fields of AI and 12+ AI / ML modules. By leveraging AI technologies to drive digital transformation, iKala empowers our customers to respond to market changes faster and develop new business competencies. 

  • Natural Language Processing ( NLP )

    Auto Tagging, Keyword Trend Analysis, Sentiment Analysis

  • Computer Vision ( CV )

    Image Classification, Image Segmentation, Object Detection

  • Data Science ( DS )

    KOL Monitor, Competitive Product Analysis, Social Trend Analysis, Social Persona Analysis, Recommendation System, Sales Forecast, Lifetime Value Prediction, RFM Model, Customer Segmentation

iKala Cloud — Products and Services

Cloud infrastructure and machine learning solutions for Business Infrastructure and Business Intelligence

Asia's AI Digital Transformation Expert

iKala Cloud is your company's best guide to Digital Transformation. Years of research and development have given iKala the pragmatic experience to help enterprises successfully modernize their IT infrastructure and incorporate smart AI solutions, with the end goal of improving product value, optimizing business efficiency, and building long-term competitive advantages. iKala's solutions cover the modernization of cloud infrastructure and iKala CDP (Customer Data Platform).

APAC DX enterprise customers
Data scientists and cloud experts

iKala Commerce — Products and Services

Integrated social commerce and influencer marketing service for brands and retailers to sell and do marketing across social media channels in New Retail
Asia's Leading AI KOL Data Marketing Service

Partnered with YouTube, Facebook, Instagram, and TikTok, iKala's KOL Radar is an AI-powered, prize-winning influencer analytics platform that combines advanced data analysis and recommendation engine, building up precise and outstanding performance influencer marketing with data. KOL Radar analyzes massive amount of real-time data from mainstream social platforms, covering over 90,000 influencer data across Thailand, Taiwan, Hong Kong, and Malaysia and Japan.

KOL database
Social statistics
The Fastest-Growing AI Social Commerce Technology Service in SEA

iKala's Shoplus is an award-winning AI-enabled social commerce integrated service. Based on its cutting-edge technology and human-centered product design mindset, Shoplus provides a one-stop solution including AI Live Selling, Smart Order Management System, and AI Social CRM across Facebook and Instagram for retailers and brands across SEA and Taiwan.


brands and retailers
in SEA

SEA social buyers community

Social commerce orders / year

Our Customers across 8 Countries and 12 Industries

400 +
enterprise customers
15 K+
advertisers in APAC
172 K+
brands and retailers in SEA

We are a recognized partner of Google

  • Google Cloud Premier Partner
  • Google Technology Partner
  • Google Marketing Platform Certified
  • Google Marketing Platform Sales Partner
Google Cloud Premier Partner
Google Cloud Technology Partner