Empower Your Business with AI

iKala is Asia's leading Human-Centered AI Company


iKala is a Gartner 2020 Cool Vendor in AI for Customer Analytics

iKala: A Human-Centered AI Company

iKala's mission is to "enable AI competencies" of our enterprise customers, to increase their customer acquisition capability and customer lifetime value. As a customer-centric company, we are dedicated to creating more value for customers by continuously investing in our services and innovation.

iKala flywheel

iKala implements a state-of-the-art DAA flywheel (Digitalization, Analytics, and Application flywheel) framework to provide a clear roadmap and strategy for AI adoption.

  • Digitalization

    Enterprise use iKala CDP to incorporate omni-channel customer data.

  • Analytics

    Enterprises strengthen analytics capability and data-driven decision making culture with the off-the-box machine learning services.

  • Application

    Enterprises use iKala's AI-powered MarTech to do performance-based advertising campaigns for customer acquisitions.

iKala's Human-Centered AI Technology and Innovation


iKala's Horus Data Hub is built for developing AI and data-driven intelligent analysis modules for multiple iKala solutions, covering 3 major sub-fields of AI and 12+ AI / ML modules. By leveraging AI technologies to drive digital transformation, iKala empowers our customers to respond to market changes faster and develop new business competencies. 

  • Natural Language Processing ( NLP )

    Auto Tagging, Keyword Trend Analysis, Sentiment Analysis

  • Computer Vision ( CV )

    Image Classification, Image Segmentation, Object Detection

  • Data Science ( DS )

    KOL Monitor, Competitive Product Analysis, Social Trend Analysis, Social Persona Analysis, Recommendation System, Sales Forecast, Lifetime Value Prediction, RFM Model, Customer Segmentation

iKala Cloud — Products and Services

Cloud infrastructure and machine learning solutions for Business Infrastructure and Business Intelligence

Asia's Most Innovative Cloud and AI Technology Provider

iKala Cloud empowers enterprise customers with cloud and AI solutions. Years of research and development have given iKala Cloud the pragmatic experience to help enterprises incorporate cloud, digital transformation, and AI solutions, with the end goal of increasing customer lifetime value, optimizing customer acquisition strategy, and creating long-term competitive advantages. The one-stop solution of iKala Cloud includes iKala CDP (Customer Data Platform) and multi-cloud infrastructure.

APAC DX enterprise customers
Data scientists and cloud experts

iKala Commerce — Products and Services

Integrated social commerce and influencer marketing service for brands and retailers to sell and do marketing across social media channels in New Retail

Asia's Leading AI KOL Data Marketing Service

KOL Radar's vision is to organize the world's influencer information with AI. Partnered with YouTube, Facebook, Instagram, and TikTok, iKala's KOL Radar is an AI-powered, prize-winning influencer analytics platform that combines advanced data analysis and recommendation engine, building up precise and outstanding performance influencer marketing with data. KOL Radar analyzes massive amount of real-time data from mainstream social platforms, covering over 150,000 influencer data across Thailand, Taiwan, Hong Kong, and Malaysia and Japan.

KOL database
KOL marketing contents
Social statistics

The Fastest-Growing AI Social Commerce Technology Service in SEA

iKala's Shoplus is an award-winning AI-enabled social commerce integrated service. Based on its cutting-edge technology and human-centered product design mindset, Shoplus provides a one-stop solution including AI Live Selling, Smart Order Management System, and AI Social CRM across Facebook and Instagram for retailers and brands across SEA and Taiwan.


brands and retailers
in SEA

SEA social buyers community

Social commerce orders / year

Our Customers across 6 Countries and 12 Industries

700 +
enterprise customers
30 K+
advertisers in APAC
172 K+
brands and retailers in SEA

We are a recognized partner of Google and Facebook

  • Google Cloud Premier Partner
  • Google Technology Partner
  • Google Marketing Platform Certified
  • Google Marketing Platform Sales Partner
  • Facebook Business Partner
Google Cloud Premier Partner
Google Cloud Technology Partner