Empower Your Business with AI

iKala Provides AI-driven Digital Transformation Total Solution

iKala: A Human-Centered AI Company

iKala's mission is to "enable AI competencies" of our enterprise customers, to increase their customer acquisition capability and customer lifetime value. As a customer-centric company, we are dedicated to creating more value for customers by continuously investing in our services and innovation.

iKala implements a state-of-the-art DAA flywheel (Digitalization, Analytics, and Application flywheel) framework, by using its cloud and new retail services from iKala Cloud business and iKala Commerce business, to provide a clear roadmap and strategy for AI adoption.

  • Digitalization

    Enterprises build cloud infrastructure to accelerate data integration and management, and strengthen the foundation of digital transformation

  • Analytics

    Enterprises strengthen analytics capability and data-driven decision making culture with the off-the-box machine learning services.

  • Application

    Enterprises use iKala's AI-powered MarTech to do performance-based advertising campaigns for customer acquisitions.

iKala's Human-Centered AI Technology and Innovation


iKala is devoted to helping customers leverage the value of artificial intelligence (AI) to solve business pain points. We continue to research and develop AI and data-driven intelligent analysis modules for multiple iKala solutions, covering 3 major sub-fields of AI / ML including natural language processing, computer vision, and data science to empower customers embark on AI-driven decisions, respond to market changes faster and develop new business competencies.

Cloud Services and Solutions

iKala Cloud provides cloud computing services and machine learning solutions to assist enterprises in digital transformation and development of AI applications essential for a data-driven business model
iKala Cloud
Cloud and AI Technology Services

Years of research and development in cloud and AI empowers iKala Cloud to offer one-stop solutions—including single cloud / hybrid cloud / multi-cloud infrastructure migration and optimization, collaboration tools, and an cloud managed service iKala AIOps, to assist enterprises in incorporating cloud, digital transformation, and AI solutions, optimizing operational efficiency and accelerating innovation.

iKala AIOps
APAC DX enterprise customers
Data scientists and cloud experts

New Retail Solutions

iKala Commerce provides omnipotent products, from influencer marketing service, social commerce service, to customer data platform, to help enterprises manage each touchpoint in customer journeys by promoting brand awareness, transforming audiences to customers and enhancing loyalty of customers.

AI Influencer Data Marketing Service

KOL Radar's vision is to organize the world's influencer information with AI. Partnered with YouTube, Facebook, Instagram, and TikTok, iKala's KOL Radar is an AI-powered, prize-winning influencer analytics platform that combines advanced data analysis and recommendation engine, building up precise and outstanding performance influencer marketing with data. KOL Radar analyzes massive amount of real-time data from mainstream social platforms, covering over 400,000 influencer data across Taiwan, Japan, Malaysia and Hong Kong.

KOL database
KOL marketing contents
Social statistics
iKala CDP
Omni-channel Customer Data Platform

iKala CDP is a customer data platform that achieves digital transformation and customer growth through AI and helps enterprises establish first-party customer data. From omni-channel data collection, integration and management, machine learning, AI prediction modeling to marketing automation, we create precise marketing through 360-degree customer profiles, and build a personalized customer journey to comprehensively optimize operation and marketing efficacy and create long-term competitiveness through data.

AI Social Commerce Technology Service

iKala's Shoplus is an award-winning AI-enabled social commerce integrated service. Based on its cutting-edge technology and human-centered product design mindset, Shoplus provides a one-stop solution including AI Live Selling, Smart Order Management System, and AI Social CRM across Facebook and Instagram for retailers and brands across SEA and Taiwan.


brands and retailers in SEA

SEA social buyers community

Social commerce orders / year

Our Customers across 6 Countries and 12 Industries

700 +
enterprise customers
36 K+
users from brands and advertisers
172 K+
brands and retailers in SEA


iKala was named a Cool Vendor in AI for Customer Analytics by Gartner, 2020


iKala was selected as "NEXT BIG" representatives of Startup Island TAIWAN


iKala CDP is accredited by British Standards Institution (BSI). And obtained the accreditation of ISO/IEC 27001:2013 on Information Security Management.


iKala was selected as one of Leading 10 Emerging Giants in Taiwan by KPMG & HSBC, 2022