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Latest News

Latest news

2020/08/11 - The Business Times

In today's context, operating without AI is like taking a shot in the dark. At a basic level, AI applications can help brands make personalised recommendations based on their tastes, use chatbots to navigate online and offline stores, and learn what content resonates with their audience.

2020/07/23 - e27

"We hope that iKala commerce can handle all channels, social platforms, stores, all kinds of e-commerce platforms you have in your hand. That's the direction that we're going," Sega Cheng said.

2020/06/16 - Taipei Times

iKala is tapping into rapid-growing AI-powered social commerce — where people use social networks to sell and buy goods — in Southeast Asian countries such as Vietnam, Thailand and Singapore.

2020/05/25 - PR WEEK

Experts and journalists have rightly attributed Taiwan's gold-star handling of COVID-19 and its ability to cope, adapt and survive trying circumstances. Brands in Taiwan have demonstrated as a similar resilience as they battle reduced spending, falling consumer confidence and changing shopper behaviours.

2020/05/15 - Taiwan Business TOPICS

With the help of generous government support and some newly introduced regulatory frameworks, a flourishing startup space centered around AI products and solutions has begun forming in Taiwan in recent years. One of these startups is iKala, originally an online karaoke and live broadcasting platform that years ago decided to first switch to cloud streaming for enterprises. 

2020/04/30 - Bangkok Post

Thailand's live social sales on Facebook have surged more than 200% since February as people are hunkered down at home, with the trend likely to continue after the outbreak, says Shoplus, an artificial intelligence (AI) social sales provider from Taiwan.

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News Archive

Press Room

News Archive

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Press Releases

2020-07-07

Dr. Lee-Feng Chien, former Google managing director, joins iKala's Board

iKala, a multinational AI company headquartered in Taiwan, announced today that Dr. Lee-Feng Chien, former Google managing director, has joined...
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2020-07-06

Shoplus enables rapid transition to selling online to help retailers boost sales during COVID-19

Businesses affected by the COVID-19 retail shutdown now have an opportunity to create an affordable, online sales channel thanks to...
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2019-06-27

iKala Launches World's First AI Image Solution "Picaas" for Google Shopping Campaigns

iKala, a Human-Centered AI company, has announced the world's first smart image optimization solution for Google Shopping Ads "Picaas".
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2019-01-15

iKala completes USD 10MM Funding

iKala, one of the largest Google Cloud partners, has completed its series A+ funding by expanding its previous A round size to USD 10MM with the same investors.
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Careers

Careers

Working at iKala

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Culture

iKala Culture

Vision and Mission

Artificial intelligence is transforming human society: now and the future. Our mission is to empower business with AI and make the technology beneficial to every stakeholders from individuals, organizations to enterprises.

iKala has launched multiple lines of products and services. We help people and companies in two major fields: "Digital Transformation" and "Data-Driven Marketing". Services include end-to-end digital transformation and data infrastructure service iKala Cloud; data-driven influencer marketing platform KOL Radar and AI-powered social commerce selling service Shoplus.

iKala Golden Circle

Technology and Product

iKala believes the foundation to a sustainable business is a customer-centric approach to technology development and product design. Co-founder Sega Cheng came from Google. He leads the team to actively pursue technological advancement and product improvement, and he invests heavily in research and development. He put together an elite team not seen anywhere else in Taiwan, with staff from first-tier companies such as Google, Yahoo!, HTC, MediaTek, and Microsoft. iKala's excellence in technology makes it a Google Technology Partner, Google Cloud Premier Partner, Google AdTech Partner, and Facebook Partner for Messaging Solution.

Company Culture

Freedom and Responsibility is the core DNA of iKala since day one. We believe that talents are the foundation of any corporation. iKala respects the opinion of all our employees, and we utilize a peer-based system when it comes to career advancement, such as Peer Review, Peer Interview, and Peer Bonus.

Global Scale

"Start from Taiwan and set sights on the world" has always been the ultimate goal of iKala. iKala is headquartered in Taiwan and operates in Singapore, Japan, Thailand, Vietnam, Hong Kong and Philippines. And we are still growing.

Global Scale

  • May request to work from home (WFH)
  • Holiday bonuses: Dragon Boat Festival, Mid-Autumn Festival, employee birthday, Lunar New Year
  • Performance bonuses: recruitment referral bonuses, talent referral bonuses, project bonuses and year-end bonuses
  • Employee leave policy: in compliance with the Labor Standards Act. Menstrual leave for female employees (1 day per month), volunteer service leave (2 days per year), sick leave with full pay (3 days per year), paternity leave
  • Others: TGIF afternoon tea, department parties, birthday parties, unlimited free snacks, self-serve coffee bar, movies, company trips, employee physical exams, employee training subsidies, etc.

Workplace Environment

  • Open office space
  • Multifunctional meeting room and recording studio
  • Comfortable and quiet rest area
  • Cheerful and positive atmosphere
  • Youthful and creative team

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We Empower Your Business with AI

iKala is Asia's leading Human-Centered AI Company

iKala: A Human-Centered AI Company

iKala's mission is to "enable AI competencies" of our enterprise customers, to increase their customer acquisition capability and customer lifetime value, by providing AI-driven digital transformation and data-driven marketing solutions, services include iKala Cloud, KOL Radar, Shoplus, and CloudAD. More than 400 enterprise customers across 12 industries, along with 15,000+ advertisers, including Fortune 500 companies, have used iKala's technology to transform their business, reach and sell to their customers with AI. iKala is proudly recognized as "Google Technology Partner", "Google Cloud Premier Partner", and "Facebook Marketing Partner". iKala is operating in Taiwan, Singapore, Japan, Hong Kong, Philippines, Thailand and Vietnam. As a customer-centric company, we are dedicated to creating more value for customers by continuously investing in our services and innovation.

iKala flywheel
iKala implements a state-of-the-art DAA flywheel (Digitalization, Analytics, and Application flywheel) framework to provide a clear roadmap and strategy for AI adoption.
Digitalization

Digitalization

Enterprise use iKala CDP to incorporate omni-channel customer data.

Analytics

Analytics

Enterprises strengthen analytics capability and data-driven decision making culture with iKala's off-the-box machine learning services.

Application

Application

Enterprises use iKala's AI-powered MarTech to do performance-based advertising campaigns for customer acquisitions.

iKala Cloud — Products and Services

CDP, machine learning solutions, and cloud infrastructure for Business Infrastructure and Business Intelligence
Asia's AI Digital Transformation Expert
iKala Cloud is your company's best guide to Digital Transformation. Years of research and development have given iKala the pragmatic experience to help enterprises successfully modernize their IT infrastructure and incorporate smart AI solutions, with the end goal of improving product value, optimizing business efficiency, and building long-term competitive advantages. iKala's solutions cover the modernization of cloud infrastructure, enterprise CDP, and machine learning for marketing.
400+
APAC DX enterprise customers
12+
Industries
40+
Data scientists and cloud experts

iKala Commerce — Products and Services

Integrated social commerce and influencer marketing service for brands and retailers to sell and do marketing across social media channels in New Retail
Asia's Leading AI KOL Data Platform
iKala's KOL Radar is an AI-powered influencer marketing platform that combines advanced data analytics and smart recommendation for an innovative and effective influencer marketing. The platform covers over 50,000 KOL data across Taiwan, Hong Kong, and Malaysia. With iKala's exclusive AI technology, KOL Radar is able to collect and analyze a massive amount of real-time data from mainstream social platforms including Facebook, Youtube and Instagram.
50,000+
KOL database
1M+
Social statistics
Shoplus
The Fastest-Growing AI Social Commerce Service in SEA
iKala's Shoplus is an AI social commerce selling service targeting SEA social sellers. Based on its cutting-edge technology and human-centered product design mindset, Shoplus provides a one-stop solution including AI-Live Sell, AI-Chatbot, and AI-Messenger Plug-in for both brand and individual social commerce sellers across multi-devices anywhere anytime through Shoplus.
140,000+
SEA social sellers
10M+
SEA social buyers community
3M+
Social commerce orders/ per year

We are a recognized partner of Google and Facebook

  • Google Cloud Premier Partner
  • Google Technology Partner
  • Google Analytics 360 Partner
  • Google AdTech Partner
  • Facebook Marketing Solution Partner
Google Cloud Premier Partner
Google Cloud Technology Partner
Google Cloud Technology Partner
Google Cloud Technology Partner
Facebook Marketing Partner
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Contact

Contact Us

Don't hesitate to reach out with the email contact@ikala.tv, or send a message using the form.

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About

About iKala

About Us

iKala's mission is to "enable AI competencies" of our enterprise customers, to increase their customer acquisition capability and customer lifetime value, by providing AI-driven digital transformation and data-driven marketing solutions, services include iKala CloudKOL RadarShoplus, and CloudAD. More than 400 enterprise customers across 12 industries, along with 15,000+ advertisers, including Fortune 500 companies, have used iKala's technology to transform their business, reach and sell to their customers with AI. iKala is proudly recognized as "Google Technology Partner", "Google Cloud Premier Partner", and "Facebook Partner for Messaging Solution". iKala is operating in Taiwan, Singapore, Japan, Hong Kong, Philippines, Thailand and Vietnam. As a customer-centric company, we are dedicated to creating more value for customers by continuously investing in our services and innovation.

iKala team

iKala Milestones