iKala is recognized in 2020 Cool Vendors: AI for Customer Analytics
Taiwan, 10/05/2020 – iKala, a leading provider of AI solutions, today announced it has been included in the list Cool Vendors: AI for Customer Analytics by Gartner, Inc.
"We are proud and excited to receive Gartner's Cool Vendor recognition in Cool Vendors: AI for Customer Analytics," said Sega Cheng, Co-founder and CEO of iKala. "I believe It is a confirmation of our dedication to helping our clients' businesses grow with cutting-edge AI technologies in the field of social commerce and new retail in large. We've been on a strong growth trajectory over the last couple of years, expanding to new markets, transforming traditional commerce, and above all, creating value-adding digital solutions for enterprises and SMBs across the globe."
Gartner, Cool Vendors: AI for Customer Analytics, Jessica Ekholm et al., 4 Sep 2020
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iKala's mission is to "enable AI competencies" of our enterprise customers, to increase their customer acquisition capability and customer lifetime value, by providing AI-driven digital transformation and data-driven marketing solutions. More than 400 enterprise customers across 12 industries, along with 15,000+ advertisers, including Fortune 500 companies, have used iKala's technology to transform their business, reach and sell to their customers with AI. iKala is operating in Taiwan, Singapore, Thailand, Vietnam, Japan, Hong Kong, Philippines and Malaysia.